Shipping, Returns / Exchanges

National Orders

• PUDO - Locker to Door -  Rates R60 - 1-3 Business days
• PUDO  -Locker to Door - Rates R100 -  Package exceeding 60cm x 17cm x 8cm / 1kg+ - Econite products
• Please allow up to 10 working days to process your order and then only the package will be send to its destination.
• Wholesale Orders might take up to 21 working days depending on the quantity.

Returns

• Unfortunately we do not accept returns or exchanges. However, if there are any issues on receipt of your item please contact us as soon as possible at hello@novelle.co.za